Accidentally Aligned: Problem Solving at the Source

The ability to solve problems is not just a skill; it's the backbone of process improvement. Problem solvers add immense value to any system by breaking down complex issues into manageable actions, executing swiftly, and continuously adapting based on system feedback. This critical role often leads to our teams questioning the effectiveness of lean practices as the go-to solution.

Picture an ocean where we lower the water level by 5 feet; suddenly, new obstacles emerge that weren't there before, demanding adaptive problem-solving. But what about when we're in the midst of a profound transformation, where we might need to drop the water level by 20 feet, or even 100? Here, it's not just about correcting course; sometimes, there's no clear path at all. During these turbulent times, while addressing immediate issues is crucial—since today's delivery funds tomorrow's transformation—strategic thinking becomes paramount.

Do we celebrate those who tackle the root causes of our biggest problems? It's easy to spot the 'firefighters' in our organization because their work is visibly urgent. Yet, if we only recognize these heroes, we might inadvertently foster a culture where fires are beneficial.

Promoting only those who excel at extinguishing temporary fires within silos might lead them to seek out more fires for personal gain. Let's make tomorrow better than today by rewarding those who address problems at their core, not just at their symptoms.

A leader fostering open communication with their team.

By embracing these principles, leaders can not only enhance their effectiveness but also inspire their teams to reach new heights. The path to alignment may be challenging, but the impact on business success is undeniable.